Return Policy

Last updated August 01, 2024

Thank you for your purchase from QVMX. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason, you may return
it to us for a full refund or an exchange. Please see below for more information on our return
policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned
items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at dawna@qvmx.net to obtain a return
authorization. After receiving authorization, place the item securely in its original packaging, and
mail your return to the following address:

QVMX
Attn: Returns
43 Shoemaker Ln
Horseshoe Bend, ID 83629
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend
that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return
or exchange. Please allow at least seven (7) days from the receipt of your item to process your
return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a
refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
208-696-9023
dawna@qvmx.net